Clinic Operations Manager

Phisio aims to provide a smooth and comforting experience for every patient—from their first appointment to their final recovery session. The Clinic Operations Manager plays a critical role in optimizing workflows, managing daily operations, coordinating therapist schedules, and maintaining service quality.
You will ensure that the clinic functions efficiently, communication stays clear across departments, and each patient receives timely, well-managed care throughout their recovery journey.

About role

You will be responsible for streamlining operations, monitoring clinic performance, improving patient experience, and ensuring all services run with consistency and professionalism. The role requires strong leadership and an understanding of healthcare operational standards.

Responsibilities

• Manage daily operations, schedules, and patient flow

• Coordinate therapists, front-desk teams, and wellness staff

• Maintain high-quality service across all touchpoints

• Ensure compliance with healthcare guidelines and safety standards

• Optimize processes for smoother patient handling

• Handle feedback, reports, and operation improvements

What we are looking for:

• 5+ years experience in healthcare operations or clinic management

• Strong leadership, communication, and decision-making skills

• Experience in scheduling, workflow optimization, and patient service

• Ability to handle multi-team coordination

• Detail-oriented and highly organized mindset